Do you have ready made sweets for same day purchase online or phone order?
No we do not at this time. We are a small bakery and our products are baked to order. All of our products are freshly baked. All online and phone orders take 10-18 business days processing time (not including shipping) for nationwide shipping and 7-10 business days for local delivery. If you need an order sooner please contact our customer service team.
You can find us at our local farmer's market for same day purchase. For more information please go to our home page under "Where to Find Us".
How can I store and keep the cookies fresh?
Cookies can be stored in a air tight container at room temperature for up to 7 days, OR stored in a air tight container in the refrigerator for up to 14 days (let cookies sit at room temperature before devouring them), OR stored in the freezer in a air tight container for up to 6 months (let cookies sit at room temperature before devouring them).
*Shipping Customers- Apple Pie, Samoa, Chocolate Chip Dipped, and Rocky Road cookies upon delivery must be placed in the refrigerator for a minimum of 1 hour to refresh the cookies*
How can I reheat the cookies?
Cookies at room temperature can be reheated on a parchment paper in an oven at 300 degrees for 5-10 seconds increments or in a microwave for 5-10 second increments. Refrigerated and frozen cookies need to be brought to room temperature before heating them in the oven.
Do you make gluten free cookies?
Yes please order under gluten free cookies
Are there any peanuts or tree nuts in the cookies?
Yes all our cookies are made with a coconut oil, coconut nectar, and coconut milk but most people who are allergic to tree nuts can safely eat coconut (please consult your doctor prior to consuming any coconuts if you are allergic to tree nuts). We make a PB&J cookie with peanuts and our chocolate chip walnut, double chocolate walnut, and rocky road cookie contains tree nuts.
What ingredients do you use in your cookies?
All of our main ingredients are unbleached AP flour, coconut oil, unsweetened coconut milk, unsweetened apple sauce, and coconut nectar. We use organic and or non-gmo products and we are always dairy-free, egg-free, soy-free, and refined sugar-free, NO artificial flavors, NO preservatives. *For our gluten-free cookies we use certified gluten free oat flour.*
Is there a minimum quantity to place an order?
Yes our minimum quantity to place an online or phone order is 6. If you are looking to purchase anything less than 6 please visit us at our local farmer's markets. For more information please go to your home page under "Where to Find Us".
Do you cater, events, large parties?
Yes we do!!! Please call or email our customer service team and we will be happy to assist you with more information.
Are there any cancellations?
WE DO NOT ACCEPT CANCELLATIONS UNDER ANY CIRCUMSTANCES.
Are there any refunds or exchanges?
ALL SALES ARE FINAL. Once we ship we are not responsible for damaged packages, lost packages, unattended packages, packages not picked up at the post office, undeliverable packages, and addresses that do not have mail receptacles. Please file a claim with the carrier.
Do we bake in a gluten-free and dairy free kitchen? We bake out of a kitchen that is shared where gluten and dairy are baked/cooked/processed in the same kitchen. We always bake gluten-free products before we bake products with gluten and try our best not to cross contaminate. We are alway dairy free but our kitchen is not a dairy free space.